Online Bookstores and eCommerce Solutions from ChrisLands

Answers

  • Q?
    Why do I need a website?
    A.
    Sales or Not, A Professional Online Presence for Your Business.
    • Its the 21st Century. You need a website.
    • If you sell a product. You need a website.
    • If you sell a service. You need a website.
    • Having a phone for your business is the cost of doing business and has been for some time.
    • Today, having a website is part of the cost of doing business.

    When was the last time you used the phone book to look up a business? The last time you looked up a business did you use the Internet?

    Look at your own behavior. Whenever you want to buy a product from a business, even if you intend to go pick up the product, what is the first thing you do? Look that business up on the Internet! Right? You are not unique! Everyone does!

    We personally know people who will not buy from a business, if they cannot find that business's website.

    You Should Go with the Experience! ChrisLands - Doing eCommerce since 2001!

  • Q?
    Will I get rich?
    A.
    That depends a lot on you.
    • Do you have good products?
    • Do you offer great customer support?
    • Do you intend to market your online store like you would market any business?
    • Do you intend to keep the page content updated and fresh?

    An online store is a business, or at least part of your business, and it requires attention, marketing, management, and more. If you keep this in mind, then you could possibly do very well.

  • Q?
    What does the ChrisLands Store service include?
    A.
    ChrisLands Store Service includes a complete online store for one low price. Features include:
    • A professionally designed store with integrated shopping cart.
    • ChrisLands hosts and maintains your site - No costly server fees for you.
    • A secure checkout system.
    • The ability to search your store.
    • We host your email, if you like.
    • ChrisLands provides all the software to support your store on our servers.
    • You have no software to purchase or install.
    • ChrisLands integrates with your inventory program.
    • No technical expertise required - you follow simple step by step instructions.
    • ChrisLands Store service works with a variety of payment methods.

  • Q?
    How does the ChrisLands Store service compare to competitors?
    A.
    Nobody offers anything that is even close to what we offer. Some of the significant points of difference between our offering and our competitors:
    • Great prices!
    • Professionally designed Store and shopping cart system.
    • Store administration tools.
    • Your items displayed by category.
    • Your inventory is fully searchable from within your own store.
    • Complete order processing.
    • Status of orders tracked throughout fulfillment process.
    We are not just selling you a website, we are forming a friendship!

  • Q?
    How much does the ChrisLands Store service cost?
    A.

    Monthly fees start at just $29.99 a month. To our knowledge, we are the best priced service of this kind on the Internet today! Click here for the entire fee schedule.

  • Q?
    How much computer knowledge is required?
    A.

    No special computer expertise is required beyond hands-on experience using your own database program and being able to access the Internet.

  • Q?
    Can I upload my items from my current database program?
    A.
    Absolutely. Integration with your current database program is a feature that distinguishes us from other online store services. Updating your own online store is done in the same manner as you update your listings on other selling services like www.abe.com. You can upload, update your inventory by FTP or browser upload. ChrisLands supports uploading from the following programs.

  • Q?
    Will my book store have its own domain name?
    A.

    Yes. If you already have a domain name, then we can use your current domain name.

    If you don't have a domain name, than you should check for your domain name at www.PSSPros.com. PSSPros.com is owned by a fellow bookstore owner.

    You may also choose to search www.GoDaddy.com and when you find one you like, register it in your name. This will give you control of it from the start and you might be able to take advantage of multiple year registration discounts. Please note: Godaddy will try and sell you other web add-ons. To run your store with ChrisLands you only need the domain name, no other add-ons. Of course, it is up to you if you select any of these add-ons or not. Find out more at www.GoDaddy.com.

  • Q?
    If I already have a domain name, how hard is it to convert my site to the ChrisLands Store Service?
    A.

    Switching to ChrisLands Store service is an easy process. We will assist you in setting up your domain name to work on ChrisLands Servers. When you complete the online application for our store service you will provide us the information needed to start building your store. We will normally have your store operational within 5 to 7 business days. After the store is operational, it is just a matter of uploading your inventory from your database program.

  • Q?
    Can I personalize my Store?
    A.
    Our service offers you a number of ways to personalize your store, including:
    • Company logo
    • Home page message and graphics
    • Custom categories
    • Privacy Statement
    • Links Page
    • About us page
    • Contact us page
    • Store policies page
    • Off-Line Search Service Page
    • Frequently Asked Questions (FAQ) Page
    • You can add your own web pages as well

  • Q?
    Do I need to be a U.S. Merchant in order to use this service?
    A.

    No, we are offering our service worldwide.

  • Q?
    Are there any restrictions on what I can sell?
    A.
    You cannot use this service to engage in the selling and/or distribution of specific types of goods/services, such as:
    • Illegal substances and activities
    • Gambling and pyramid schemes
    • Products and services that infringe on copyrighted property of others

  • Q?
    Can I send a newsletter to my customers?
    A.

    There is no method to send newsletters from the store administration. We have found that ConstantContact.com has an easy, effective, and affordable method for marketing to your store's customers through email and that this will build strong, successful, lasting relationships with them as well as generate repeat sales. Many store owners use their services as well as ChrisLands. Find out more about ConstantContact.com.

  • Q?
    What are the steps required to get started?
    A.
    9 simple steps:
    • Decide if you want to use the domain you already have, use a subdomain to the one you have, or get your own domain name through www.GoDaddy.com
    • Fill out the online application, and submit your payment information.
    • Receive an email from us asking for your style guidance, vision for your store.
    • Reply to that email with your "vision".
    • Wait 5 to 7 business days as we build your online store.
    • Review your online store and update any information from the store administration area.
    • Upload your database inventory.
    • Promote your online store address to your existing and prospective customers.
    • Process your orders.

  • Q?
    What happens when I submit an application?
    A.

    You will receive an email confirmation that we received your application and we will immediately begin building your online store. We will notify you by email in 5 to 7 days when your store is complete and online.

  • Q?
    How does the store work?
    A.
    The following steps outline how your store will operate.
    • Promote your online store address to your existing and prospective customers.
    • Customers visit your online store and select items for purchase.
    • Once customers have added all the items they want to purchase to their shopping cart they proceed to the check out.
    • Customers provide billing, shipping and payment information and click the "Check Out" button.
    • Email is sent to the seller notifying the seller of the sale.
    • Seller logs in to account administration to retrieve the full order details.
    • Seller confirms online payment.
    • Seller ships item(s)

  • Q?
    Can I make changes to my store?
    A.

    You can manage your store from the store administration area. You can make changes by simply pointing and clicking. You have total control over the administration of your store.

  • Q?
    What types of payments can I accept through my store?
    A.

    ChrisLands does not have a service where we process payments for you and then transfer those funds to your account. We have never believed in getting between the store owner and their money.

    We provide the mechanism to link your store to your payment accounts allowing you to accept payments in various ways. You have total control over the merchant direct payment options you choose to offer. We support several payment gateways:

    Amazon Payments: Automatically accept credit cards through Amazon Payments (US) or Amazon Payments (UK). Amazon Payments, also known as Amazon Login and Pay, offers the ability for Amazon Users to pay at your store with their Amazon Account Information in the background (they never leave your store) for a low per transaction fee. They have NO monthly or annual fees. Amazon has nearly 250 Million members! Turn casual visitors into buyers!

    Yes, I intend to use Amazon Login and Pay (Amazon Payments) with my ChrisLands' store. Sign Me Up Now (US) or Sign Me Up Now (UK)!

    Braintree Payments: Automatically accept credit cards through BraintreePayments.com. BraintreePayments offers the ability to accept credit cards in the background for a low per transaction fee. They have NO monthly or annual fees. Although we have not researched every possible payment processor, in our experience, this is one of the lowest cost processors available. They also have no limits on the transaction amounts.

    No merchant account is required and Braintree supports many countries, United States, Canada, Australia, United Kingdom, and more. Have a look at BraintreePayments.com

    By using Braintree, when your shopper chooses to pay by a credit card, your system will interact in the background to securely process the credit card. Your shopper never leaves your site as they do with other payment methods (PayPal for instance).

    Authorize.net: Whether you have a merchant account or not our partner, Authorize.net, can assist you in establishing an online payment gateway. An online payment gateway is required to interact with your merchant account and accept credit card payments at your online store. Authorize.net is one of the premier companies providing this service today with no monthly or per transaction minimums. Find out more at: Authorize.net

    SagePay.com: Stores in the United Kingdom and Ireland can use SagePay.com to process credit cards. Sage Pay Europe Ltd is the UK and Ireland’s leading independent payment service provider. Every year Sage Pay processes billions of pounds worth of secure payments for its 45,000 customers making the process of accepting payments online, over the phone, or in person simpler, faster, safer and more profitable for businesses of all sizes. Sage Pay is a subsidiary of FTSE 100 business management software and services company The Sage Group plc. Go to SagePay.com to find out more!

    Protectpay from Propay: Automatically accept credit cards through our partner Propay.com (Only available for stores in the USA and Canada) who acts as both a merchant account and payment gateway in one. By using this link ChrisLands members receive the Propay service for $45.95 annually. Canadian Store Owners please use the following link ProPay Canada to create your ProPay Account.

    If you have a method to manually process credit cards such as a point of sale system at your brick and mortar store or an online virtual terminal with your merchant account, you can accept credit cards at your store. You can securely retrieve the payment information from your store administration and manually process your order's payment through whatever means you have available.

    Online credit card payments may be accepted through PayPal.

    There are many other methods as well.
    • Pay in Person
    • Purchase Order
    • Contact Store Owner
    • Money Order
    • Certified Check
    • Check
    • Bank Transfer
    • more....

  • Q?
    Do ChrisLands built stores work with PayPal.com?
    A.

    Yes. The stores are integrated to work with PayPal.

  • Q?
    Do ChrisLands built stores work with Amazon Payments?
    A.

    Yes. The stores are integrated to work with Amazon Payments. This is only available to stores in the United States and United Kingdom.

    Automatically accept credit cards through Amazon Payments (US) or Amazon Payments (UK). Amazon Payments, also known as Amazon Login and Pay, offers the ability for Amazon Users to pay at your store with their Amazon Account Information in the background (they never leave your store) for a low per transaction fee. They have NO monthly or annual fees. Amazon has nearly 250 Million members! Turn casual visitors into buyers!

    Yes, I intend to use Amazon Login and Pay (Amazon Payments) with my ChrisLands' store. Sign Me Up Now (US) or Sign Me Up Now (UK)!

Click Here to Sign Up!

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